01
A free 30-minute call
What's slow, what's manual, what it currently costs you. No slides, no pitch deck, no obligation to go further.
Bring a problem, a half-formed idea, or a quote from another supplier you'd like a second opinion on.
How we work
No mystery. No surprise invoices.
Five stages from the first conversation to a system your business relies on, with a fixed price agreed before anything is built and your own portal open the whole way through.
The sequence
02
A fixed written proposal
What gets built, in what order, for what price, with dates against each stage. The document is yours whether or not you go ahead.
If the honest answer is that you don't need to build anything, the proposal will say so.
03
Built in the open
Your portal shows progress, previews and decisions as they happen. Each milestone is approved before the next one starts.
Nothing disappears for six weeks and reappears as a surprise.
04
Launch and handover
Going live happens in a planned window. Your team is trained, and the handover pack explains every account, domain and moving part.
Everything is registered in your name from the first day, not transferred at the end.
05
Support that stays available
Hosting, monitoring, updates and improvements, with a response time you can hold us to — and a senior person on the other end of it.
Care plans are month to month. Nothing locks you in.
Day one
You can see the work before you have paid for it.
Everything below exists from the first week, not as a report at the end. It is the simplest way to stay confident that a budget is being spent on the right things.
- ✓A login to your own portal, with the plan and the dates already in it
- ✓A named milestone list you sign off as the work moves
- ✓A live preview link that updates while the work is happening
- ✓One senior contact, by message, email or phone
And on every project
A price before I startYou own what I buildYou'll see it as it developsBuilt around your businessA proper handover30 days of launch support included
Before you get in touch
The questions people ask first.
+What does the first call actually involve?
Thirty minutes, usually by video or phone, talking about how your business runs and where it hurts. No presentation and no obligation. You'll leave it with a straight opinion about what is worth doing, including whether it is worth doing at all.
+How do you price work?
Projects are quoted as a fixed price before anything starts, based on a written scope. Advisory, IT support and smaller pieces of work are billed by the hour or on a small monthly retainer, whichever works out cheaper for you. Changes are quoted separately and approved in advance.
+Do we have to replace the software we already use?
Usually not. A good part of this work is making the tools you already pay for talk to each other properly. Replacing something only makes sense when it is genuinely holding the business back, and that case gets made in writing before anyone spends money.
+Who owns the system once it is built?
You do. Code, data, domains and third-party accounts are registered in your name from day one. There is no proprietary platform, no per-seat licence, and no version of this where leaving becomes expensive.
+What happens if something breaks at an awkward moment?
You contact the person who built it, not a ticket queue. Care plans carry a stated response time, monitoring runs continuously, and backups are tested rather than simply switched on.
+Do you only work with businesses in Toronto?
On-site work covers Toronto and the Greater Toronto Area. Everything else is delivered remotely, which has been the normal way of working here for a decade, including for clients in the rest of Canada, the UK and Europe.
+We are not sure what we need yet. Is it too early to talk?
No. That is the most common starting point. It is easier to give useful advice before a decision has been made than to unpick one afterwards.
The first stage costs nothing.
Thirty minutes, no obligation, and a straight opinion at the end of it — including the opinion that you should not spend the money.