Systems that carry a whole organisation
Finance, ticketing, membership, collections, building systems and the website — designed to work as one operation rather than eight subscriptions, and run day to day at scale.
About
Technology judgement,
earned the hard way.
Twenty-five years of building and running the systems businesses depend on — across professional services, finance, manufacturing, culture and the trades. Long enough to know which problems are worth solving with software, and which ones are not.
Dan McGrath · founder. The person who scopes your project is the person who builds it.
Where it comes from
Not a portfolio of websites. A record of running things.
Most of this experience was earned on the operator's side — owning the systems, carrying the pager, and answering for them when something broke. That tends to produce different decisions than a project delivered and walked away from.
Regulated and cautious industries
Work delivered for financial institutions, law firms, architects and manufacturers, where access control, audit trails and getting it right the first time are not optional extras.
Environments that cannot fail quietly
A decade running technical operations where a fault is visible immediately and there is nobody else to escalate to. It shapes how everything here gets built and tested.
The owner's side of the table
Ten years running a business on systems built in-house. The trade-offs between what's ideal, what's affordable and what can wait are familiar from the other direction.
Sectors
Different industries, the same underlying job.
A law firm, a foundry and a landscaping company look nothing alike from the outside. Underneath, the work is identical: understand the operation properly, then make the technology serve it.
Professional servicesFinancial institutionsManufacturing & industrialArts, culture & attractionsDesign & marketing studiosTrades & field servicesHospitality & eventsMembership & non-profit
How the work runs
Six things that don't change.
Process first, then the system
The way the business actually works gets mapped before anything is built. The software follows the operation, not the other way round.
You own it
Code, data, domains and accounts registered in your name, with a handover pack that explains all of it.
Fixed prices
Agreed before work starts. Changes are quoted, never discovered on an invoice.
Built in the open
Progress, previews and decisions visible in your own portal, week by week.
One senior contact
The person scoping the work is the person building it. Nothing is relayed through an account manager.
No lock-in
No per-seat licensing, no proprietary platform to be held on. Leaving is always possible, which is why nobody does.
Coverage
Toronto and the GTA on site. Everywhere else, properly remote.
On-site across the Greater Toronto Area, and remote delivery for clients in the rest of Canada, the UK and Europe. A decade of working this way across time zones, with no hand-offs between the person you speak to and the person doing the work.
Worth a conversation?
A free introductory call, no obligation and no pitch. Bring a problem, a half-formed idea, or a quote from somebody else you'd like a second opinion on.
Request a free call